Use cases
insurance
Claims analysis
- Immediately understand the key drivers behind changes in claims
- Ask follow-up questions to understand coverage
- Define key metrics on the fly to stay on top of new developments
insurance
Customer satisfaction
- Automatically identify new topics in customer reviews
- Discover what is driving customer satisfaction in real-time
- Ask follow-up questions to dig deeper into key sentiment drivers
e-commerce
User sentiment
- Instantly identify emerging trends in customer reviews
- Keep track of changes driving user sentiment
- Ask follow-up questions to gain more insights