RFQ automation

Responding to RFQs and creating quotes for each request can be very time consuming. It requires you to find the right items in often very large product catalogs, propose substitutes or recommend complementary products, take customer specific contract terms into account, and generate quotes in bespoke templates.

Decision Computing handles all of these steps in a simple workflow! From the customer request, the agent retrieves the requested items from product catalogs, identifies substitutes if needed, finds the customer’s contract information and makes sure all terms such as discounts or delivery periods are respected. The agent then drafts a response email with the quote formatted in the customer’s template.

RFQs at enterprise scale are now handled in seconds, freeing up your team to deliver value to the customer.